QuestionPro Communities offers a fully multilingual platform with over 50 languages available. Your online member portal can be translated into any number of languages so that you’re providing your members with the language of their preference. Members can then dynamically select on the online member portal which language they prefer. Then when they return to the portal, the language they selected automatically shows up for them. This makes it easy for both you and your members.
On the backend of the panel, when the member selects the language they want to view the online portal in, this also updates a backend field on the member’s record so that the community manager knows which language the member prefers. Furthermore, and even more exciting, when this backend variable is populated, all the communication and email invitations to participate in studies, will be dynamically sent in the preferred language. This makes the process easier and more efficient for the community manager which in turn makes collecting customer insights within multilingual research communities a breeze.
Though well worth it, in the end, collecting data in more than one language can be a complex process. QuestionPro Communities makes this process easy and efficient so that data can be analyzed efficiently and effectively. To this point, whether sending out a survey to your members or they are sharing ideas on the via an ideation platform, these responses roll back into the same central repository. This simple yet robust process makes the process of collecting multilingual data and responses a painless process.